Hello
Nothing cuts through like a person, business or brand that knows who they are and why they’re here.
Nothing is more irresistible.
We’re strategic brand builders, delving deeper to shape brands that connect and inspire people to action.
Whether you’re looking to launch, pivot or grow, we’ll help you get to the heart of what matters most for your brand, your customers, your team, and your stakeholders.
An uncanny ability to uncover the deeper truths that are hiding in plain sight.
Current customer
(happy and growing)
At the heart of great brands are real truths that cut through and connect with audiences.
Real truths aren’t manufactured, they’re excavated.
That’s what we do. We help you get to the heart of what matters most for your brand.
We create the space for authentic brand discovery – we make the hidden, obvious.
We’ve helped hundreds of companies with everything from brand strategy to corporate identity. With marketing plans and tactical campaigns. And with prospect journeys and employee value propositions.
Let us show you how.
Our work
“I believe some magic has happened and you’ve made a massive difference.”
“The outcomes are often surprising, but always rich in smart, creative thinking.”
“They get the internal insight, but from an outsider’s point of view.”
Hi, I’m Renée.
I founded The Customer Space to help businesses re-imagine the way their brands connect with customers, people, partners and stakeholders.
In the ad agency and digital marketing worlds I came from, what inspired me were brands that connected on a human level – attracting people, earning trust, building loyalty. They connected because they knew what they stood for and what their audience valued.
When a company’s authentic values align with those of their customers and employees, people sense it. Things line up. It feels right. We connect and that moves us to action.
It always starts with authenticity – the driving force behind the work we do (and the way we work).
We create the space for authentic brand discovery, for genuine conversations that get to the heart of what matters most to you and your brand. We dig deeper, helping companies uncover what we call ‘the hidden obvious’ – the secret sauce that is truly valued in a brand, but not always easily identified.
And then, with smart strategy and cut-through creative, we’ll help you bring it to life.